Contact Protocol
1. Technical Support & Billing
If you are experiencing node failures, authentication loop errors, or require urgent assistance with your billing/subscription status, transmit your request directly to our support channel:
Email: [email protected]
Response Protocol: We aim to resolve all critical tier inquiries within 24-48 standard operating hours.
2. Business & Security Inquiries
For partnerships, institutional access, or responsible disclosure of cryptographic/security vulnerabilities within the EigenState infrastructure, contact our administrative command:
Email: [email protected]
3. Operator Community (Discord)
If you are an active Scholar or Fellowship member, the fastest way to get architectural advice or reach the command team is through our secure Discord Array.
- Navigate to your Dashboard
- Ensure your Discord identity is synced
- Ping a moderator or admin directly in the server.
4. Physical Address
EigenState operates as a decentralized digital entity. However, for legal and compliance requirements, our registered operating origin is:
Shinde Aditya
Hyderabad, India